Privacy Policy
Nyoka is striving to protect your personal information because we know how important it is for you. Our Privacy Policy outlines how we protect and respect the privacy of our clients and users that visit our website. This policy covers how we collect and use the information you provide us for our advertising promotions, mailings and other services we provide.
By accessing or browsing our websites, you confirm that you have read, understood and fully agree to this privacy policy. If you do not agree with this, you should not use this website.
What information do we collect?
1. To fulfill your information requests
We may transfer your information to third-parties when necessary to provide a service that you request from us. For example, as explained above, we may transfer your personal information to developers, account managers, or project managers that may be a good fit for your development needs, so that they may communicate with you.
2. Information provided by you
We collect information from you when you submit your personal information to us over the website. If you sign the contract with us, we may also ask for payment details, such as your credit or debit card and billing address so that your order can be processed.
3. Device/Internet connection information
When you use the website, we automatically gather information made available by your web browser (such as Microsoft Edge, Firefox, or Google Chrome, or other web browsers), Internet service provider (such as Comcast, or Time Warner, or other provides), and device (such as your computer, phone, or tablet, or other devices), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the date and time you access the website, and the location of your device. Generally, this information is anonymous and does not directly identify you; however, it could possibly identify you when associated with other information, such as that referenced in the paragraph above.
Our use of your personal information
We use the information you provide us in the following general ways: service provision, service improvement, contact, research and promotion. We use your personal data:
1. To communicate with you
We use information gathered on our website to personalize communication with you, and to respond to your requests for products, services, and information.
2. To enable Account managers, Project managers, or Developers to contact you
Because the services are a software-as-a-service platform for managing software development project, it goes without saying that your information may be shared with others to facilitate your software product development goals. Thus, when you voluntarily submit your personal information to us as part of a project, or as a developer seeking work on such a project, including by creating a project or a developer profile, your personal information may be passed on to account managers, project managers, and/or developers as part of enabling your use of the services.
3. To tell you about our special offers.
We will need to use your email, telephone number to send you information about services that you may be interested in.
4. To analyze user traffic to measure the use of our websites and to improve the content of our websites and our services.
We may sometimes use your personal information (e.g. your IP address) to measure the use of our websites and assess the effectiveness of our site pages.
5. To comply with legal requirements.
We may need to process your data to comply with legal requirements which we are subject to.
Information we receive and collect from other sources
Nyoka will not share or sell your email address and other personal information with any third-parties except our designated service providers, our affiliated companies and our partners. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose. These partners adhere to the same strict privacy guidelines as Nyoka. We may also receive your information from service providers or partners and will only use it where it has a lawful basis to do so.
We work closely with third-parties such as payment processors and contractors and may receive information about you from them. We may also collect information about you from publicly available sources, including publicly available content on social media.
Email policy
If you provide us with your email address, you may be contacted by Nyoka for marketing and campaign update purposes. Please be aware that if you are our customer, a member of our client success team may continue to manually contact you via email for administrative or informational purposes, including follow-up messages regarding business transactions between Nyoka and yourself. By law, such messages are not considered to be commercial e-mail.
Where we store your personal data
The data we collect from you may be transferred to and stored at a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our contractors. We will take all steps that are mandatory or reasonably necessary to ensure that your data is treated securely in accordance with this privacy policy and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the data.
Security of personal information
We use administrative and technical measures to safeguard personal information against loss, theft and unauthorized uses, access or modifications.
Transfers of personal information
We share your personal data:
1. To fulfill your information requests
We may transfer your information to third-parties when necessary to provide a service that you request from us. For example, as explained above, we may transfer your personal information to developers, account managers, or project managers that may be a good fit for your development needs, so that they may communicate with you.
2. To advertise to others
We may share your reviews and comments about Nyoka to advertise and market our products and services. If you want us to stop using the personal data you have provided in these ways, please contact us at info@nyoka.io.
3. To our affiliated companies
We may disclose, transfer, and sell your information to our affiliated entities - that is, businesses that have common ownership with us - at our discretion, in which event, your information shall be treated by the affiliated entities in accordance with this Privacy Policy. Should Nyoka be subject to an acquisition, merger, sale or other change of control or business entity status, we reserve the right to transfer or assign your information as part of that acquisition, merger or sale.
4. To our third-party partners
We may disclose your personal information as needed to our third-party service providers and advertising partners.
5. To Comply with Legal Process and Prevent Harm
We may disclose personally identifiable information under exceptional circumstances, such as to comply with court subpoenas, warrants, and other valid legal processes. It may be necessary to share such information with law enforcement authorities in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person, or as otherwise permitted or required by law.
Your rights
You have the following rights in accordance with a GDPR (General Data Protection Regulation):
1. The right to access the information we hold about you
2. The right to have your information corrected or deleted. You can require us by phone or e-mail. In this case, please contact us at info@nyoka.io.
3. The right to object to the processing of your personal data. You can ask us to stop processing your personal information.
4. The right to have your data transmitted to another organization. If we hold your personal information with your consent, you have a right to ask us to transmit the data to a third-party in a structured format if it is technically feasible.
5. The right to file a complaint. You have the right to make a complaint with the data protection authorities if you believe that we have not complied with applicable data protection laws.
Changes to our privacy policy
We would like to inform you that we reserve the right to change this privacy policy without prior notice to you. We will immediately notify you when such changes take effect. You will have a choice to stay with us and consent to those changes or unsubscribe.
Cookies
Nyoka uses cookies, tags, and other similar technologies. We only employ essential cookies that help us provide you with the service. The data we collect includes internet protocol (IP) addresses, browser type, web pages, operating system, date/time stamp. To collect this information, a cookie is set on your computer or device when you visit Nyoka website. Cookies contain a small amount of information that allows our web servers to recognize you. We store the information that we collect through cookies.
We use this information to enhance your experience of using Nyoka website and online services, and may use it to provide you promotional information regarding our services.
What type of cookies do we use?
At Nyoka we use 3 kinds of cookies.
1. The first type is saved on your device and updates the information each time you enter the website. The data that remains unchanged is sourced from your computer using the information from your previous visit. This way you get a quicker access to the information on the page.
2. The second one is called a session cookie. It transfers the information between your device and the server during the session. Due to the session cookie, the data type like the language that you chose is collected to maintain these settings while you surf our website. The server disposes of session cookies once you close the browser.
3. The last kind of cookies keeps statistics on the number of people visiting the site. Sometimes these cookies come from different ad networks where nyoka.io is advertised - this way, cookie informs us how many people clicked on our ads and followed the link to go to our site.
You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how you can opt out and delete these cookies.
Changes to this cookies policy
We reserve the right to make changes to our Cookies Policy at any time. Where changes are made, we will post the revised Policy here with an updated effective date. Your continued use of our websites, apps, or other products or services will signify your acceptance of these changes.
Contact Us
If you have any question about our Privacy Policy, please contact us at info@nyoka.io. Last Updated February 06, 2023